Rowanos Restaurant -Privacy Policy

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Privacy Policy for Rowanos Restaurant Website and Mobile Apps

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Effective Date: 1 July 2023

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1. Introduction

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Welcome to Rowanos, a restaurant located in Chirnside Park, Victoria, Australia. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our mobile apps for online ordering. We are committed to protecting your privacy and complying with the applicable privacy laws and regulations in Australia.

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2. Information We Collect

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2.1 Personal Information

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When you use our website or mobile apps, we may collect personal information that you voluntarily provide to us. This may include but is not limited to:
- Your name
- Contact information (e.g., email address, phone number)
- Delivery address
- Payment details
- Order history
- Communication preferences

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2.2 Usage Information

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We may collect non-personal information automatically as you interact with our website and mobile apps. This information may include your device type, IP address, browser type, pages visited, and the time and date of your visit.

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3. How We Use Your Information

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We may use the collected information for the following purposes:

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3.1 Order Processing

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To process and fulfill your online orders, including contacting you for order updates and delivery purposes.

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3.2 Improving User Experience

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To enhance your experience with our website and mobile apps, by analyzing user preferences and behavior, and making improvements accordingly.

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3.3 Communication

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To communicate with you, respond to your inquiries, and provide customer support.

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3.4 Marketing

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With your consent, we may send you promotional materials, updates, and special offers related to our restaurant.

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3.5 Legal Obligations

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To comply with the applicable laws, regulations, and legal processes.

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4. Data Sharing and Disclosure

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We may share your personal information with the following parties:

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4.1 Service Providers

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We may engage trusted third-party service providers to assist us in operating our website and mobile apps, processing orders, and other related services. These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any other purposes.

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4.2 Legal Requirements

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We may disclose your personal information to comply with legal obligations, respond to lawful requests, and protect our rights, privacy, safety, or property, or that of others.

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4.3 Business Transfers

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In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to the same privacy standards.

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5. Cookies and Tracking Technologies

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We may use cookies and similar tracking technologies on our website and mobile apps to collect usage information and improve your experience. You can manage your cookie preferences through your browser settings.

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6. Data Security

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We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

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7. Your Privacy Choices

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You have the following privacy choices:

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7.1 Access and Update

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You can access and update your personal information through your account on our website or mobile apps.

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7.2 Marketing Communications

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You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication or by contacting us directly.

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7.3 Delete Account

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You can request the deletion of your account and personal information by contacting us.

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8. Children's Privacy

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Our website and mobile apps are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

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9. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. The revised version will be effective when posted on this page.

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10. Contact Us

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If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Rowanos Restaurant
Address: 99 Switchback Rd, Chirnside Park VIC 3116
Email: rowanosrestaurant@gmail.com
Phone: 03 9739 4000

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By using our website or mobile apps, you consent to the terms of this Privacy Policy.

Rowanos Restuarant

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